Support levels you don't see everyday
This comprehensive package which maintains your security infrastructure gives you all support required for the life of the contract; meaning no additional costs. Every security product can be supported, monitored, upgraded, backed up and configured to best practice by Foursys. Our proactive monitoring included in APMS alerts customers to security related issues, meaning in the unlikely scenario of a virus outbreak we'll let you know and fix it - pronto. See it as your second pair of eyes, and hands, if you will.
Getting through first time, every time.
Taking an enhanced support package for your IT security product from Foursys has a lot of merit. We have three support packages that will fulfil any support requirement and budget adding value to your security investment. Our highly trained support team will very likely know your network set-up as your organisation is assigned a dedicated technician to handle any enquiries when you purchase professional services through Foursys. This means no first, second or third line support with your call being passed from operator to operator explaining the issue several times. With Foursys you talk to the right people, right away.
Expertise that doesn’t cost the earth
Foursys boasts being the largest UK supplier for the majority of products we sell and our technical team has the highest level of accreditation possible for all supported products. It allows you to have total confidence in choosing Foursys to handle support for your IT security product and our service level agreement (SLA) out performs our competitors and even the vendors themselves ensuring you get lightning fast response times. Thinking that these levels of expertise and service come with a premium attached to the price tag would be normal but, in fact, they don't. Our services are just a fraction of the cost if purchased direct from a vendor.